To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

As the needs and demands of the IT organization changes, industry analysts argue that perhaps the organization should change. One instance in which this may be true is when planning, implementing and ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Customers will be able to see vulnerabilities, prioritize risks, and close them with automated workflows. After over a week ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...