Forget communication plans and training sessions. Here’s what you really need to know. In 1983, McKinsey consultant Julien Phillips published a paper in Human Resource Management describing what he ...

Change Strategist & Managing Partner at NSP & Co. I'm passionate about sharing change management strategies for our evolving business world. Organizations today are navigating a sea of unprecedented ...

Change management is a company's GPS for navigating the transformation jungle. Effectively managing change can help businesses modernize faster, sidestep headaches, keep customers smiling and create ...

In today’s fast-moving business environment, digital transformation is here to stay. Historical analysis and future-facing insights show that companies are continuously moving away from legacy ...

Change management is an established discipline employed in many transportation agencies to facilitate introduction of new technologies, systems, or business processes. Data governance, by its very ...

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

This is the fourth article in our series on creating a healthy transformation program culture. We have established the foundation through executive engagement, shared vision, and guiding principles.