Whether they realize it or not, most construction contractors are practicing workforce management unknowingly and unequipped, often on a spreadsheet, whiteboard, home-grown system or even on paper.

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. A contest in 2012 organized by HBR and McKinsey set out to ...