Hotel guests never stopped wanting food delivered to their rooms. What changed is who takes the order, who delivers the meal and who captures the revenue and customer data that come with it. At a ...

Montréal-based hospitality technology startup Pricepoint has secured $4.8 million USD ($6.6 million CAD) in seed funding as the company looks to accelerate growth in one of the hotel industry’s most ...

Success Stories Comments Off on The Ava Hotel Paso Robles Taps IRIS to Deliver Smarter Guest Experiences and New F&B Revenue Curio Collection by Hilton property introduces IRIS Mobile Ordering and ...

A guest messages the front desk at 11 PM: the air conditioning in room 304 is making a noise and cannot be turned off. The message lands in WhatsApp. The front desk agent notes it, calls maintenance, ...

In the Spotlight, Viewpoints Comments Off on A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication Many hotels struggle with high call volumes, missed ...

Now in its eighth year, the HotelTechIndex™ is built upon more than 60,000 verified hotelier reviews across 127 countries, making it the most comprehensive buyer resource in the industry.

More than half of business software research now starts with an AI assistant rather than a search engine. In a March 2026 survey of more than a thousand software buyers, researchers found that 51% now ...

Revenue management has always been about aligning price with demand. But according to The 2025 Smart Decision Guide to Hospitality Revenue Management, independently produced by Starfleet Research and ...

Building Management Systems (BMS) are the backbone of energy management in hotels, yet they don’t always explain why two near-identical properties can have dramatically different utility bills. For ...

Every hotelier knows the uneasy math of online travel agencies. OTAs bring visibility a property could rarely buy on its own, which is genuinely valuable for niche or resource-constrained hotels. But ...

In the Spotlight, Viewpoints Comments Off on How Smart Hotels Leverage IoT Tech to Optimize Energy Consumption, Reduce Waste and Boost Guest Loyalty By embedding sensors, software, and connectivity ...