Fraudsters leave clues long before a claim is made. This content examines whether insurers are making the most of the intelligence hidden in customer calls.

How brokers can use technology to become intimate with customers before they meet them face-to-face is revealed by Nick Hobbs, former chief distribution officer ...

QBE’s Chris Wallace explains what it means to be crowned General Insurer of the Year at the British Insurance Awards, sharing insights into claims transformation, developing solutions for emerging ...

Sapiens’ chief revenue officer, James Hannay, has said Claude has been more powerful than any other model as the software ...

Underwriters should be encouraged to use AI-powered Excel, says Optalitix co-founder Dani Katz, as the software company focuses on allowing natural language to ...

Nearly 60% of P&C customers want personalised products but most insurers are running personalisation initiatives on top of operating models that were never built for them. This whitepaper highlights ...

Phuong Ly, managing director UK for Allianz Commercial, speaks to Insurance Post about replatforming, reorganisation, and ...

Activist group Boycott Bloody Insurance has alleged that two corporate spies arrived at the protest meeting point today (11 August) and took photos of the attending activists. The group further ...

Most underperforming insurance portfolios do not fail because of bad strategy. They fail because good strategy breaks down in execution. This infographic highlights six questions every insurance board ...

Minster Law has acquired the personal injury business of Arag Law in a deal that sees Minster acquire Arag’s PI legal team ...

Alex Schmelkin, co-founder and CEO of Sixfold, said despite AI being an opportunity for the industry to narrow down ...

After record profits for the sixth consecutive reporting period, Allianz UK CEO Colm Holmes has said the “best of Allianz is ...