Salesforce has backed Agentforce to help it beat the so-called SaaSapocalypse — where AI agents perform common enterprise ...

Salesforce and ServiceNow both planted their flags on agentic AI this quarter, but their bets look almost nothing alike, and ...

Customer relationship management (CRM) software has become essential for organizations looking to strengthen customer relationships, improve sales effectiveness, and drive sustainable revenue growth.

Buy: $255 target, 24% upside. Learn why AI disruption fears are overstated, how Agentforce can drive growth, and key ...

Salesforce continues gaining attention as AI adoption, cloud software innovation, and enterprise transformation reshape the ...

BOSTON, MA, UNITED STATES, August 12, 2026 /EINPresswire.com/ — Creatio, an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale, has been ...

Businesses today manage customer relationships across an increasingly fragmented mix of WhatsApp, Instagram, phone calls, email, appointment systems and billing platforms. While these channels have ...

Paul Ryplewski shares smart, actionable CRM/data management takeaways from an 'Office Hours' client webinar with Meghan Van Dalinda.

Nutshell reports that assessing CRM vendor reliability is crucial, focusing on financial health, update frequency, and ...

After implementing RingCentral’s AI-powered voice tools, Axis reported that it was able to answer and route a greater share of incoming calls while automating some routine inquiries. The example ...

For which AI notetakers is arguably the fastest-growing new AdvisorTech category ever, with providers like Jump and Zocks reaching upwards of 40,000 advisor users in barely two years. In part because ...

Six-time Inc. 5000 honoree Boutique Recruiting is using Salesforce and Slack to deliver on its ambitions and expand into new markets.