Why Companies Should Rethink What AI Ownership Really Means – Maria Paredes Piscione, AI Solutions Consultant, at Sabio Group discusses. AI ownership has become an appealing idea for many ...

New capability helps organisations make strategic workforce and budget decisions through structured, long-term capacity planning on a single data foundation Peopleware have announced the launch of ...

German CX (customer experience) consultancy specialist SOGEDES has expanded its portfolio with Content Guru’s storm® CX and brain® AI platforms. The partnership combines Content Guru’s world-leading ...

British Gas owner Centrica has announced plans to cut around 1,300 jobs as part of a major restructuring programme to include contact centres. The energy company had already revealed plans to ...

Today, Britannic Technologies announced it has won the Mitel Innovation Leader of the Year award, recognising its commitment to innovation, investment in new technologies and remaining at the ...