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  1. What is customer support? - IBM

    What is customer support? Customer support is the practice of assisting customers with inquiries, issues or concerns regarding a product or service by providing guidance, solutions and a …

  2. What is Customer Support? Definition, Examples and job …

    Feb 1, 2022 · The main role for customer support is to assist customers with technical problems when using the company's product or services. However, it's important that your customer …

  3. What are customer service and support? - TechTarget

    Apr 21, 2025 · Customer service is the support organizations offer to customers before, during and after purchasing a product or service. When customer service is executed correctly, the …

  4. What Is Customer Service? Definition & Best Practices - Forbes

    Jun 13, 2023 · In this article, we’ll dive into what customer service is and what best practices can ensure that it’s up to par.

  5. What is Customer Support? Importance & Key Strategies

    Customer support refers to the people and interactions that help customers who use a business’s service or product. Help can include answering a question, providing training or installation, …

  6. What is Customer Support in 2025? Best Practices & Definition

    Oct 8, 2025 · Customer support is a service provided by a business to assist customers with inquiries and issues related to its products or services. Customer support includes answering …

  7. Customer Support: Definition, Importance, and 8 Essential Tips

    Sep 24, 2025 · Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.

  8. Customer Support: Definition, Importance, + Strategies

    Nov 20, 2024 · Customer support is the process of solving any customer challenges and pain points via phone, email, live chat, tickets, or social media. Customer support ensures a smooth …

  9. Customer Support - What It Is, Examples, Vs Customer Service

    Customer support is a business activity centered around connecting with customers and managing their concerns and queries regarding a particular product or service. It highlights …

  10. Customer Support vs. Customer Service: What's the Difference?

    Sep 29, 2025 · Customer support is the set of processes some customers request to solve specific problems with a company's goods or services. Customers often have questions about …